Health Care Interiors

× Update: May 1st, 2019 Revised & Updated Terms & Conditions

Terms & Conditions


1. For credit approved customers, cash terms are net 30 days from date of invoice. All past due accounts will be charged 1.5% per month on past due balances. Orders that total more than $5,000 may be subject to a deposit.

2. All prices are Freight on Board (FOB) Dallas, Texas. Freight is pre-paid and added. If third party freight or customer pick-up is requested, a $0.50 per item charge will be added for boxes, handling and administrative costs.

3. All orders must be confirmed in writing. No cancellations will be accepted after goods are cut.

4. HCI will replace at our sole cost any products that were made incorrectly due to our error. Due to the custom nature of our products, no other returns will be accepted except for institutional twin sized Avryl, Charleston, Cityview, Crosby, Seaspice, and Wonderquilt bedspreads. Those bedspreads can be returned with a Return Authorization issued by Health Care Interiors. All returned items must be in original condition, approved for return within 60 days of shipment, and subject to a 15% restocking fee.

5. On Customer Owned Materials (COM), Health Care Interiors will not be responsible for defective fabrics. The condition of all COM goods is the total responsibility of the customer and the mill. Customers will be advised of obvious defects.

6. Health Care Interiors will not work on a COM basis for fabrics that are part of our regular line-up (the fabrics listed on our website or price list)

7. Color match is not guaranteed between dye lots. Fabrics are subject to both natural and ultra-violet light, which causes deterioration in dyes and fibers.

8. Care instructions are printed on tags sewn to each cubicle and bedspread and also are on the backside of sample cards. Due to the various methods of cleaning and laundering, Health Care Interiors will not be held responsible for any cleaning results.

9. Prices are subject to change without notice.


Phone: (800) 350-3533   •  Fax: (214) 350-8973   •
Health Care Interiors is a wholesale manufacturer and does not sell directly to facilities.

© 2019 HC Interiors, Inc. all rights reserved.